Terms & Conditions

Terms and Conditions

Welcome to Prestige Tours. These Terms and Conditions (“Terms”) govern your use of our website and the services we offer. By accessing or booking with Prestige Tours, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Prestige Tours is a company under the Alfardan Group offering curated travel experiences and themed tour packages in Qatar. All tours and services are subject to availability and may change without prior notice.

2. Booking and Payment

• All bookings must be confirmed with full payment or a deposit as specified at the time of booking.
• Prices are listed in Qatari Riyals (QAR) unless otherwise stated.
• We accept major credit cards and online payment methods.

3. Cancellations and Refunds

• Cancellations must be made in writing via email.
• Cancellations made:
• More than 72 hours before the tour: Full refund
• 48–72 hours before the tour: 50% refund
• Less than 48 hours before the tour: No refund
• No-shows or late arrivals are non-refundable.

4. Modifications

• Changes to bookings are subject to availability and must be requested at least 48 hours prior to the scheduled tour.
• Prestige Tours reserves the right to modify or cancel any tour due to weather conditions, operational requirements, or unforeseen circumstances. In such cases, a full refund or rescheduling will be offered.

5. Liability

• While we prioritize your safety and satisfaction, Prestige Tours is not liable for any injury, loss, or damage incurred during the tour due to circumstances beyond our control.
• Guests are responsible for their personal belongings during the tour.

6. Health and Safety

• Some tours may involve physical activity or outdoor conditions. Guests are responsible for ensuring they are medically and physically fit to participate.
• Prestige Tours reserves the right to refuse service to guests who pose a risk to themselves or others.

7. Privacy Policy

• We are committed to protecting your personal information. Data collected is used solely for booking and communication purposes. For full details, please refer to our Privacy Policy.

8. Intellectual Property

• All content on this website, including text, images, and logos, is the property of Prestige Tours or its affiliates and may not be used without written permission.

9. Governing Law

These Terms are governed by the laws of the State of Qatar. Any disputes arising from the use of our services or website will be subject to the exclusive jurisdiction of the courts of Qatar.

10. Contact Us

For any questions regarding these Terms, please contact us at:

📧 reservations@prestigetours.qa

📞 +974 3362 2656